Shipping policy

Here at English Bruw we want your tea to be delivered as soon as possible. We have chosen the following options for you to choose from at the point of ordering.

For UK orders under £30 we offer small parcel delivery at:
Royal Mail 2nd class - £2.90 (our standard delivery option)
Royal Mail 1st Class - £3.49

We have found this is generally the most economical and dedicated way of delivering our teas and we kinda like the fact that the Royal Mail needs our support.

We offer FREE 2nd Class Delivery (Tracked) on all orders over £30.

We aim to dispatch all orders within 24 hours (excluding weekends). All small parcels are sent via Royal Mail.

PLEASE NOTE: If you will not be in to receive your order, a card will be left for collection at your local post office.
In the unlikely event of an item being out of stock, we will contact you directly to inform you and offer an alternative or if happy, an extended delivery window not exceeding 7 days.

EU deliveries:
Standard International is £8.99 for all orders below £100. For orders over £100, please contact us directly.
Parcels are usually sent via Royal Mail International Signed & Tracked. Royal Mail aim to deliver parcels to Europe within 3-5 working days after dispatch.

PLEASE NOTE: For large orders, we may use a courier.

WORLDWIDE deliveries:
Standard International for orders up to £75 is £9.99; Over £75 is £14.50. For larger orders, please contact us directly.

An estimate for shipping on all orders is available online before you checkout.

PLEASE NOTE: If you are placing a large order, please contact us to discuss the best delivery option.